Dandy's QR Code Tool Makes It Easy to Conduct an Experience Survey for Boosting Reviews
Jan 2, 2023
January 02, 2023 - /PressAdvantage/ - AI Powered Reputation Automation Software provider Dandy has announced that its QR code guest experience tool helped a restaurant group gain actionable and valuable customer feedback and automate the process of gathering new positive reviews. The company is inviting business owners to find out more about what the tool can do for their venture.
One of the best ways that restaurants, or any other retail-facing businesses for that matter, can attract more customers is by building up their online reputation. Many customers who visit the restaurant don’t feel compelled to post a review, even if they had a thoroughly enjoyable experience. However, the few times that a dissatisfied customer takes an effort to post a review, it is often due to them having unrealistic expectations and just wanting to air out their grievances. Thus, businesses may end up with a lot of negative reviews on their online profiles that are not representative of the quality of service they provide and, in fact, drive away future customers.
The best strategy to prevent this is to be proactive in gathering reviews. Asking for feedback from as many customers as possible increases the chances that the business will get a lot more positive recommendations. The challenge, then, is to make it as easy as possible for customers to post their reviews. Dandy has custom-built its QR code guest experience tool for this exact purpose and its most recent customer success story most handily demonstrates its full potential.
According to the ai powered reputation automation company, it recently helped a restaurant group get the feedback it needed to improve its services and even converted that feedback into positive reviews on its online profiles. To make this happen, the restaurant chain customized QR codes from the Dandy app and printed them out, and placed them on every table and guest checkout, since some of the restaurant locations are fast casual while some offer sit-down dining. The restaurant then incentivized customers to use the QR code by offering a monthly $100 gift card drawing. Using this strategy, the restaurant chain was able to gather customer information to remarket to them, increasing customer loyalty. It was also able to gain over 1,000 guest experience surveys each month, which also means over 1,000 customer phone numbers and emails for remarketing. The positive feedback was shared with review sites and helped the restaurant chain generate over 240 new 5-star reviews across their locations each month. Moreover, the feedback that customers provided is all viewable securely inside the Dandy application where the restaurant chain can also directly reply to it.
The Director of Operations for the restaurant group talked about how impactful Dandy’s QR code guest experience tool had been by saying, "It's been a game changer for us. We can now see why certain locations are performing better than others. Just getting this information directly from the customer is key and seeing it in real-time in the Dandy dashboard is amazing. Our guests are able to share their true experiences with us directly over the phone. We're able to leverage these insights to make real-time changes and improvements to certain locations and celebrate our wins by getting more positive online reviews. Then we market to our customers to increase loyalty. It's like a grand slam for us.”
The spokesperson for Dandy, Bri Nicole explained how its QR code tool fits in with the rest of its portfolio of reputation management software by saying, “Our clients work hard to offer the best possible products and services they can. We feel that it is unfair that just a few reviews posted by unhappy customers can potentially negate their years-long efforts. With the QR code tool, you get to counteract this rare negativity with a deluge of positive reviews from the majority of customers satisfied with their purchase.”
Readers can find out more about the features of the QR guest experience tool and the rest of the features in Dandy’s ai powererd reputation automation software suite by heading over to its website at https://getdandy.com/guest-feedback-tools/.
###
For more information about Dandy, contact the company here:
Dandy
Bri Nicole
9492390778
[email protected]
9891 Irvine Center Drive #200
Irvine, CA 92618
ReleaseID: 60056996
More News
Football kit giveaway aims to boost participation
Millie Bright helps hand out free kit to young girls to help them keep playing in spite of costs.
The rise of 'housefishing' by estate agents
The rise of 'housefishing' by estate agents.
What do Christmas market traders say about rising prices?
From £8 bratwursts to £11 Yorkshire pudding wraps, why is the cost of the markets rising year on year?
Microsoft says services fully restored after day-long global outage
Efforts to address the underlying problem with Outlook, Teams and Copilot are complete, the tech firm says.
Food bank sees donations drop by 10% each year
Staff fear the government stockpiling advice will have an impact on donations as Christmas looms.
Trump Administration Delays Enforcement of Medicaid Work Requirement
The federal government had planned to require poor adults to prove they were working or lose insurance coverage starting Jan. 1. Now, it will let states wait until July.
Despite Nvidia’s Drop, Stocks Push Ahead
A drop in Nvidia shares after the ouster of the company’s chief executive has not spread to the rest of the market, as stocks have held their ground broadly.
How the Jensen Huang scandal created a headache for business-friendly Singapore
The scandal has cast a spotlight on Singapore's success as a chip hub - and a location for alleged illicit trade.
Inside Microsoft’s Rush to Get Back Online After a Global Outage
A prolonged outage left many without email and other services, the most recent reminder that the world’s technological underpinnings rely on just a few companies.
Nvidia Scandal Unleashes a Flood of AI-Generated Memes
The revelations surrounding Jensen Huang, who resigned from Nvidia over extramarital affairs, inspired social media posts using the very technology his company helped develop.
Pressure grows on Trump's Commerce Secretary Lutnick in fallout from Nvidia scandal
Scott Bessent told CNBC that several government agencies "were in favour of putting Megaspeed on the entity list for months".
Wall Street Loses a Powerful Dealmaker After Nvidia’s CEO Is Ousted
The ousted Nvidia chief executive was the consummate dealmaker leading the trillion-dollar A.I. build out.
YOUR NEWS, OUR NETWORK.
Do you have Great News you want to tell the world?
Be it updates about your business or your community, you can make sure that it’s heard by submitting your story to our network reaching hundreds of news sites across 6 verticals.